Delivery Policies

Thank you for choosing our company for your shipping and delivery needs. We strive to provide you with the best service possible. Below are our shipping and delivery policies:

1. Delivery Timeframe: a. Minimum 1-Hour Delivery: For selected products and locations, we offer a minimum 1-hour delivery service. This applies to items that are in stock and within a specific proximity to our delivery centers. Please note that this service may not be available for all products and areas.b. Maximum 7 Working Days Delivery: For standard shipping, we aim to deliver your order within a maximum of 7 working days. Working days include Monday to Friday, excluding public holidays. Delivery times may vary based on the shipping destination and any unforeseen circumstances beyond our control.
2. Order Processing Time: Once your order has been placed and payment has been successfully processed, we will begin processing your order within 24 hours. This processing time includes verification, packaging, and preparation for shipment.
3. Shipping Methods: We utilize various shipping methods to ensure the timely and secure delivery of your orders. The specific shipping method for your order will be determined based on factors such as the shipping destination, product type, and availability.
4. Tracking and Updates: We provide order tracking facilities, allowing you to monitor the progress of your shipment. Once your order has been dispatched, you will receive a tracking number along with instructions on how to track your package. Additionally, we will send you regular updates regarding the status of your order via email or SMS.
5. Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed during the checkout process, and you will have the opportunity to review and confirm the charges before finalizing your order. We may also offer free shipping promotions for specific products or order values.
6. Delivery Attempts: Our delivery partners will attempt to deliver your package to the provided shipping address. If the delivery is unsuccessful due to the recipient’s unavailability or any other reason, the delivery partner will make subsequent attempts based on their policies. It is important to provide accurate and complete delivery information to ensure successful delivery.
7. Delivery Confirmation and Signature: For certain shipments, we may require a signature upon delivery to ensure the package reaches the intended recipient securely. If no one is available to sign for the package, the delivery partner may leave a notification for further instructions or attempt delivery on a different day.
8. Delayed Deliveries: While we strive to deliver your orders within the specified timeframe, there may be unforeseen circumstances beyond our control that could cause delays. In such cases, we will make every effort to keep you informed and minimize any inconvenience caused.
9. International Shipping: For international shipments, additional customs duties, taxes, and fees may be applicable. These charges are the responsibility of the recipient and may vary based on the destination country’s regulations. Please familiarize yourself with the customs requirements and any associated costs before placing an international order.
10. Returns and Refunds: For information regarding our returns and refunds policy, please refer to our dedicated Returns and Refunds Policy page on our website.

Please note that these shipping and delivery policies are subject to change, and any updates will be communicated through our website or other appropriate channels. If you have any questions or need further assistance, please contact our customer support team.